Emergency Room

When Seconds Count...

Whether you experience a broken bone, serious fall, or chest pain, the Highlands Regional Medical Center Emergency Room (ER) is your local resource for quality care.

Services

The Emergency Room at Highlands provides the best possible care throughout the region — regardless of the time of day, injury or illness. Whether you experience a broken bone, serious fall, or chest pain, the Highlands Regional Medical Center (HRMC) Emergency Room (ER) is your local resource for quality care.

All patients are initially evaluated within minutes by a triage nurse. The triage process helps ensure patients with the most severe/serious complaints are seen quickly.

We offer advanced approaches to treating nearly any health issue, from heart attacks and strokes to infections, injuries, and minor illnesses. Laboratory and X-ray technology services are always available to diagnose your emergency and so treatment can begin immediately.

Our highly-trained staff works with your family doctor and other medical specialists to ensure you have the best care plan possible. They also sensitive to the needs of your family members and therefore take a patient and family-centered approach - aimed at keeping family members comfortable and in close communication with doctors and other emergency staff.

At Highlands, our emergency medicine specialists:

  • Are here for you 24 hours a day, 7 days a week, 365 days a year
  • Are board certified emergency medicine physicians and clinicians
  • Treat more 24,000 patients annually

We are an accredited center for:

  • Chest Pain
  • Heart Attack
  • Stroke - Recognized as an Acute Stroke Ready Facility by DNV Healthcare, and proud member of the Norton Healthcare and UK Healthcare Stroke Network

Stroke Accredited

In May 2016, Highlands became the first hospital in the state to be recognized as an acute stroke ready facility by DNV Healthcare, one of the leading accrediting agencies in the United States. Acute Stroke Ready Facilities are recognized for establishing evidence based processes that ensure the finest care to patients experiencing an acute stroke.

Highlands underwent a rigorous onsite review where DNV experts evaluated compliance with stroke-related standards and requirements, including program management, the delivery of clinical care, and performance improvement.

“At Highlands, we strive for the greatest level of commitment to the care of stroke patients,” said Bud Warman, President & CEO, Highlands Health System. “We are incredibly proud of this achievement and our ability to better meet the needs of the region.”

The certification of Comprehensive Stroke Care ensures that a hospital can provide the services necessary for treatment of stroke patients. Certification involves a rigorous two-day survey, during which the program's quality and care requirement are reviewed. In some states, including Kentucky, the level of certification determines where EMS providers will transport patients for the most appropriate medical care within state guidelines.

As part of the accreditation process, DNV surveyors will visit Highlands annually to monitor the hospital's adherence to patient safety criteria established by CMS and to evaluate processes that impact patient care across various departments and facilities of the hospital.

Stroke is the number fourth cause of death and a leading cause of adult disability in the United States, according to the American Heart Association/American Stroke Association. On average, someone suffers a stroke every 40 seconds; someone dies of a stroke every four minutes; and 795,000 people suffer a new or recurrent stroke each year.

About The DNV
DNV Healthcare Inc. is based in Cincinnati, Ohio, and is a part of Det Norske Veritas, a global independent foundation dedicated to safeguarding life, property and the environment. For more information about DNV Healthcare and its NIAHO hospital accreditation program, visit DNVAccreditation.com.

About Highlands
Highlands Health System, a community-owned, not-for-profit health system, is the parent company for Highlands Regional Medical Center, the Highlands Center for Autism, Highlands Foundation, and Highlands Home Health.

Highlands serves the Big Sandy region and will develop a healthier community by providing a safe hospital environment, health education, and the promotion of wellness. Highlands provides healthcare services to a number of counties including Floyd, Johnson, Martin and Magoffin with a combined population of over 100,000 residents. The reach extends much farther however, to more than ten surrounding counties whose residents travel to Highlands to receive specialty medical services available at Highlands Regional Medical Center and numerous Highlands clinics.

Signs of Stroke

Stroke is the fourth leading cause of death and a leading cause of adult disability in the United States, according to the American Heart Association/American Stroke Association. On average, someone suffers a stroke every 40 seconds; someone dies of a stroke every four minutes; and 795,000 people suffer a new or recurrent stroke each year.
Learn to recognize the warning signs of a stroke, and act FAST to save friends and family that show symptoms. 
F-Face. Has their face fallen to one side? Can they smile?
A-Arms. Can they raise both arms and keep them there?
S-Speech. Is their speech slurred? 
T-Time. Time to call 911 if you see any of these signs.  
Highlands is an Acute Stroke Ready Facility. 

Signs of Heart Attack

Heart disease claims the lives of more than 450,000 men and 505,000 women each year. Many would have survived had they recognized the symptoms:

- Chest pressure
- Shoulder, neck or arm pain
- Lightheadedness
- Shortness of breath
- Sweating
- Nausea
Highlands is an accredited Chest Pain Center.